After you buy

Warranty and shipping

A Darvano watch isn't disposable. We stand behind it as seriously as if it cost ten times as much.

3-year legal warranty

From delivery, it covers the movement, the case and the crystal against any manufacturing defect: repair or replacement at no cost. Normal battery wear isn't a defect. Keep your order number.

What the warranty covers and what it doesn't

Covers manufacturing defects:

· The movement stopping because of a defect.
· A manufacturing fault.
· A component failing because of a defect.

Doesn't cover:

· Knocks or drops.
· Crystal broken by accident.
· Water damage not caused by a defect in the watch.
· Tampering or repairs by you or third parties.
· Normal wear or damage caused by misuse.

During the first 2 years after delivery, a defect is presumed to have existed when you received the watch; in the third year we may ask for evidence that it's an original defect. None of this limits your rights as a consumer.

20 days to decide

By law you have 14 days from delivery; we extend it to 20. Return it in its original condition and we refund everything, including standard shipping. Return shipping is paid by the customer unless there's a defect or it was our mistake.

Shipping

Mainland Spain: standard 2–4 days or express 24–48 h. Balearic Islands, Azores and Madeira: 4–7 days. European Union: 3–7 working days. Every piece travels insured.

Care

Check your watch's water resistance on its page before getting it wet. Rinse it with fresh water if it's been in contact with chlorine or salt, and avoid hard knocks: no crystal or polish can take them.

Service

Bracelet adjustment, battery change and check-up: write to us at soporte@darvano.es. Average reply time, one working day.

See the collection